Qualifications:
MBA, DMS, FCILT, FIFP(grad), LGSM
Susan
began her career in international trade working as a freight forwarder gaining
the Killick Martin trophy for the highest marks that year in what were then the
Institute of Freight Professionals exams, becoming a Fellow of the
Institute. Susan has been a Chartered
Fellow of the Institute of Logistics and Transport (FCILT) for many years and
also Chaired the International Trade Special Interest Group. Susan gained her Post Graduate Diploma in
Management Studies (DMS) from Kingston University and her Master of Business
Administration (MBA) from Henley Management College.
In
her spare time Susan has also gained the Licentiate in Music Teaching from the
Guildhall School of Music and Drama for both the viola and piano and continues
to teach music and to play with a variety of semi-professional orchestras.
Susan has over 35 years
practical experience of all aspects of international trade including freight
forwarding, operational logistics, warehousing, air, sea and road transport,
export and import licensing, customs planning and tax management across a broad
spectrum of industries, having worked for Unilever, RTZ Borax, BT, O2, Xansa and Asprey, the British Luxury Brand.
Susan
has managed the import and export of a wide range of disparate commodities such
as frozen foods, perfume, chemicals, heavy machinery, telephony, satellite and
computer equipment and luxury goods including fine jewellery such as diamond
necklaces, exotics such as alligator skin handbags, fashion, shotguns and
sterling silver trophies.
Her
roles have always included strategy, consultancy and training as well as operational
worldwide import and export utilising the full range of customs procedures. Inherent in these roles has been the need for
commercial control, financial planning, global customs and licensing compliance,
management of diverse supply chains and of course providing the ultimate level
of customer service.
In
keeping with this background Susan has been successfully designing and
delivering practical and pragmatic, reality driven training courses and
speaking at conferences for over 20 years.
She firmly believes that the dissemination of knowledge facilitates and
encourages an expansion of international trade, turning it from a subject to be
feared to an interesting and profitable business strategy for any size company.
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